ADMIN Help Page

The ADMIN menu helps you set up and manage your Tustena account. It consists of the following submenus...


Import Data
Use this page to import contact information you currently have in another program (such as Microsoft Outlook). An import wizard will guide you through the steps to imports contact, company or lead information. There are also instructions on how to export your pre-existing data from several commonly used programs.
Groups
This important menu is one of the first places you should visit in Tustena. Create groups in order to organize the users of Tustena. Groups are hierarchical therefore a group sees all of the information visible by the groups that depend on it, but the dependant groups cannot see the information visible to the groups it depends upon. EXAMPLE - GROUPS COULD BE; Managers, Engineers, Designers, Sales, Temporary Workers etc.

Offices
You need to create offices before you add users to Tustena. Offices can be different physical locations such as Warehouse, Factory Floor etc. or they can be different functional offices such as Administration, Sales, Design, Production.
Users
This is where you can add users and activate or disactivate their accounts. Disactivation is useful if you have an employee who no longer works at your company. You can disactivate his/her account and add a new user without paying for more users since Tustena's fees are based on activated users, not total users. Also, you will retain all of the records and activities made by the disactivated users.
Menu
Choose which menus the users can see/use. You can decide what each group will be able to see in Tustena. EXAMPLE: you may have a group that should not be able to see/use the "Eliminated Records" page of the ADMIN menu. Simply remove the name of that group from the appropriate category within the "Menu" page.
Lists
This is where you decide what should be listed in the drop-down menus that appear in the company, contact and lead profiles. Customize drop-down menus throughout Tustena.
Account Management
This submenu is where all of the preferences for your individual Tustena account are managed. Go here to change your password, time zone, language etc. Also more advanced features here such as implementing your personal email account in Tustena and deciding which users can view your agenda.
Company
This page is where all of the preferences for your company's Tustena account are managed. Go here to change your company address, phone number, etc. There are also more advanced features here such as implementing webservices and VoIP.
Custom Fields
This is where you can add custom fields to certain pages within Tustena.
Currency
Decide which is your company's base currency. Add a new currency to your Tustena account and then make it your base currency. This currency will then be used as a default for calculations throughout Tustena.
Eliminated Records
This is where you can recuperate accidentally deleted records eliminated by Tustena users.